irs we could not verify the phone number you entered

Again, I'm not 100% sure how the IRS verifies your identity but you can have your account reviewed to see if you have a content block by contacting us via 611 or T-Force via Facebook or Twitter. Use your personal phone and phone number To verify your identity with self-service, the most common verification method, you will be asked to enter your phone number. The consent submitted will only be used for data processing originating from this website. I dont know if this is because AT&T does not provide the identifying information, or because there is a discrepancy between what I listed and what is on file with AT&T. All of that is meaningless when it comes to the IRS validation process. The IRS uses info from the return to verify your identity. Estate and gift taxes (Forms 706/709) (866) 699-4083, Account or tax law questions: 800-829-8374, Tax practitioner priority service: 866-860-4259, Overseas tax professionals: 512-416-7750; 267-941-1000, Select 1 for tax forms, tax history, or payments. However, if the mail doesn't reach you for some reason, they may call or show up unannounced. There us absolutely notjing else I can do but sit around and wait! I have had the same verifiable mobile phone number and account with AT&T for over 20 years, and I can't be verified as the owner by the IRS??? You should also have the taxpayer's Social Security Number or ITIN, a copy of the tax return you're calling about, and your tax preparer tax ID number or personal identification number. Request a code via phone call from the login screen or try again later. Look out for an email with an IRS logo and a subject line that says something like "Tax Refund Payment." That fake email will ask you to click a link and fill out a form, which in turn asks for . You can access it here: https://forums.att.com/conversations/wireless-account/irs-cannot-verify-my-identity-using-mobile-number/5e972d34db4b1a3f97c2045d. You must wait 3 weeks after filing the form before using Wheres My Amended Return? Hi, how is it now? When the IRS phone lines are really busy, there can be a little bit of luck involved in getting through as well. Hi Verizon!! Asking for help, clarification, or responding to other answers. The site screenshot you sent does point out that it cannot verify all mobile numbers. I was wondering if I can possibly fax the IRS the documents they will need to verify my identity???? JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals. My guess is, if T Mobile allows it, change your account ID with your middle initial, and it should work. To expedite the process when calling, you must have: Your 5071C letter, 5747C letter, 5447C letter, or 6331C letter The Form 1040-series tax return for the year shown on the letter Note: A Form W-2 or 1099 is not tax return Any other prior year tax return, if you filed one Any supporting W-2s, 1099s, Schedule C, Schedule F, etc. If you don't see your particular issue, you may need to call one of the specific numbers listed below instead of the IRS's general number. you can update this information in att.com/prepaid -> login->my profile. Is this just me or for everyone on T-Mobile? By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Unfortunately, scam artists frequently call people, say they're from the IRS, and then demand payment. Once you find your local office, see what services are available. I put a call into T-Mobile support and the person I spoke with was perplexed. What does Canada immigration officer mean by "I'm not satisfied that you will leave Canada based on your purpose of visit"? Does the IRS require a phone number to file taxes? Please contact the Administrator John@JohnRDundon.com for immediate professional advice. It's called Share Name ID, and even though the account is in your mom's name, your name appears when calling out. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. I have two prepaid phone numbers with att. If so, banks and other agencies can't be used to verify your identify with prepaid accounts. I'm not holding my breath for the feds to fix it. I am also having this same issue. Form 1040 Instructions indicate that phone number is optional: Phone Number and Email Address I've been with T-Mobile for 10+ years with same exact number and IRS website cannot "verify my identity" with the number provided. You need to schedule an appointment. Call at a different time. Seems no one at att or the bank has a straight answer. Hand off your taxes, get expert help, or do it yourself. You will reach an IRS assistor who can: Requesting a face-to-face meeting for help Lucking for me my wife does not have a middle initial so I retried with her name and was able to create an account. They get information about your tax situation based on what you give them, when they call the IRS, or when they pull up your IRS tax transcript. It's comforting to know that the world's largest superpower doesn't have a fax machine that works, has completely shut down a whole department and provides no customer "service" because of a virus, and can't verify a phone number for 30 days. I tried accessing using IE and it was more responsive but still couldn't verify my identity with T-Mobile. Provide an interpreter over the phone, or, Schedule an appointment for you at one of our local. During tax season, the IRS may have special weekend hours. If short codes are blocked on your account, this may be why they're not able to verify your mobile number. STEP4: Enter Mobile number in this firmat XXX-XXX-XXXX. Individual Taxpayer Identification Numbers for anyone on the return who doesn't have a Social Security Number. They only request payments to the US Treasury. it takes about 24 hours to update. They can provide you with a toll-free number to verify their identity. , Best answer by magenta10599191 24 January 2020, 17:40. The letters are sent to youvia U.S. mail. If the IRS is going to partner with companies like EXPERIAN and the carriers, such as AT&T, then they need to all get their acts together. Is this just me or for everyone on T-Mobile? I have had my number for years. Please double check that your phone number was typed correctly or try a different number. When I review your posts, I understand what's going on. WHATS UP WITH THAT? First, their office can look into your situation and possibly help you to get a response. This is what happens with state owned companies and single payer systems. Put your zip code in the search box and the radius you're willing to travel. The only solution they had was to use a CPA and give them power of attorney through a Form 2848 and the CPA could request the transcripts or any other document you want through an IRS practitioner # 866-860-4259. The IRS also has specific phone numbers for tax professionals. But now that I'm on postpaid I shouldn't still have this problem. Hi everyone. If you mean IRS by 'they', I doubt if they keep records of the type of accounts T-Mobile customers have. I don't believe this to be true, since the IRS always contacts you via mail. The problem was a protection the government put on our accounts when our info was stolen from the Top Security Clearance rosters of the Office of Personnel Management (Yea, government computer security ). The weird thing about the ID.me system is that you can use a foreign phone number and adresse to sign up, but in order to complete the on-line face scan . I know finding a customer support option on their site might be a bit tough but did they provide any other ways of verifying? I don't know What else to do! It allowed me to createan account. Use the IRS's secure Identity Verification Service. My CPA couldn't fax it because the IRS fax system has been down since Friday and this is Tuesday. I meed my taxes i am a single mother going thru this Pandemic like everyone else. Telephone service wait times can average 19 minutes. Before calling, grab the person's death certificate and the court approval letter or IRS Form 56 (Notice Concerning Fiduciary Relationship). Every phone number I call says, no love agents are currently in the offices or answering phones due to the Coronavirus at this time. After the device is recognized, click "Start" to go ahead. Archived post. My IRS online verification fails and its failed with Verizon wireless, Cricket & T mobile. Here are the phone numbers and times if you have questions about individual, business, non-profit, estate, gift, or excise taxes. Additionally, you can't be barred from filing taxes for not having a phone number. 2018.08.18. The exact wait time varies based on why you're calling. $360 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on 5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone (all lines on account req'd on plan) plan between 4/6/23 - 5/17/23. I still cant get in. You can create an online IRS account. i can't get past the automated machine menu. I am in the same position. If you're calling the IRS about a deceased person, you need court approval or the IRS form for estate executors. With that being said, all I need to do is verify my identity with the IRS for them to finally issue me my Federal Tax Refund via direct deposit. Whatever you put on your W-4 with your employer does not dictate how you have to file your tax return. Name and email are NOT required to comment.2. English not being her primary language. It is not at all solved!!!! Please can anyone help me and everyone that's going thru these issues give us some type of REAL ANSWERS!!!! If you mailed a tax return and haven't yet heard from us, don't call or file a second return. They need to verify with 1. email account - done 2. retail account - done 3. cell phone number.----------------they online response is CANNOT VERIFY YOUR MOBILE PHONE ACCOUNT. Here are some signs you should reach out for help from a tax professional: Using TaxCure, you can search for local tax professionals in your area. You may have opted out of receiving messages from IRS password service. I am not sure what information the IRS site is requesting when the verification is sent but when it comes to prepaid and postpaid accounts, when a prepaid number is converted to a post paid account, the old prepaid account is removed from our systems so there should not be anything hiding anywhere. enter this information. To register online, you need to have a mortgage, home equity loan, credit card, or auto loan. I'm filing taxes through H&R Block, and they claim that the IRS requires my phone number. Text. Please visit taxpayeradvocate.irs.gov to locate your local office phone number. I'm not seeing anything that indicates the IRS requires a phone number to file taxes, it's not true that they never call, just that they do not typically call. They only request payments to the US Treasury not to any other entity. Use ourInternational Servicespage. Totally fixed! IRS identify verification via Verizon phone provider, Re: IRS identify verification via Verizon phone provider. Sorry, our virus scanner detected that this file isn't safe to download. Has anyone solved the problem, I am facing same issue, unable to get IRS text to verify account. Unfortunately my appointment was cancelled with the MVA due to current Pandemic we are currently facing, COVID-19. If you are unable to verify your identity, you will not be able to use Get My Payment. I had the same problem, we even purchased a new phone; didn't work!! You can create a login at www.irs.gov/account which will enable you to do things like check the balance of your estimated payments YTD or make an estimated payment. Just wondering how you cleared up this problem? With that said i have a two year old son that i am a si gle mother to and i worked in 2019 amd filed my taxes. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. I've even changed my Share Name ID from "WIRELESS CALLER" to my name. There are other ways to reach the IRS. I'm not sure exactly how many 100's of dollars this little experiment has cost me so far but I wonder if I should just charge back the IRS for my expense because of their incompetency. I don't know how I am able to verify my identity for the IRS to send me my Federal Refund! Last June, the Treasury entered an $86 million contract with ID.me, which checks a. To verify their identity, ask to see their HSPD-12 cards. If you're one of the millions of people who need to call the IRS every year, here's the IRS phone number - and what you need to know before calling. Offices are closed on federal holidays as well as some state holidays depending on the office. Unfortunately, many states only have one or two offices, so you will have to drive if you live in an unpopulated area. They don't threaten enforcement actions such as jail time or calling immigration. The next time I tried to log into my new account I was AGAIN asked to provide my mobile number and so the problem repeats itself. Hi I got rejected on returns because of a ip pin that I dont have so is there any other way to send my returns to the irs ? IRS Phone Numbers for Tax Pros. He asked me to use Internet Explorer (which I was using already), clear Temporary Internet Files and Cookies and try again. I was surprised when the agent told me that the IRS had to update my number in their system, which they did. Can someone please call me at [REMOVED]. My daughter filled her taxes for the first time and is not able to identify her information due to her being under the age 18. Save your time and avoid the frustration and ask for a U.S. rep. what i found was the full name I used on my IRS forms did not match the ID name T Mobile uses for my account. To get your AGI quickly, order a tax transcriptonline or access your Online Account. We will attempt to match the phone number with records. However, when I try again it still doesnt work. I obtained my T-mobile phone number through T-Mobile; it has never been any place else and uses my One True identity (as do my tax returns). What sort of contractor retrofits kitchen exhaust ducts in the US? Telephone service wait times can average 13 minutes. But, we CAN put pressure on carriers like AT&T to address this. I've verified that it shows as Last name, First Name, Middle Initial. I then went back to the IRS website, and the problem was not solved. Phone lines in Puerto Rico are open from 8 a.m. to 8 p.m. local time. Each one of them passes the buck to the other when you are on the line. After inputting my mobile phone number which Ive had with AT&T since 1996 (via the names Bellsouth Mobility, Cingular Wireless, AT&T), an error message displays saying the IRS was unable to verify my identity with my mobile carrier. Checked that one too. We recommend contacting the IRS for additional assistance with updating your personal information, including your mobile number. To protect yourself, you must know the signs of an IRS phone scam. omg! You don't have to call the IRS. Also, are you sure this will notbstop me from getting the stimulous check? The "who are you?" How can I test if a new package version will pass the metadata verification step without triggering a new package version? Any ideas? What happens when someone dies and owes taxes? Outside of tax season (from May to December), wait times average 19 minutes. Did the information on this page answer your question? I filed my taxes around the end of January 2020. They do have a phone number to support businesses. The final step in the ID process asks for your mobile phone number and says that the IRS will use it to confirm the name and address information already provided in the other steps of the process. Please double check that your phone number was typed correctly or try a different number. When you get an IRS notice or letter, respond in writing when possible. 7 a.m. to 7 p.m. local time, Businesses800-829-4933 (pdf) Introduction The Internal Revenue Service (IRS) collects almost $5 trillion in individual income, corporate income, and payroll taxes each year, but the burden of our tax system is much more than that. Learn more about Stack Overflow the company, and our products. So far support has made no effort in the last week to find the root cause as to why my phone cannot be verified. How can I make inferences about individuals from aggregated data? Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. I tried the following steps and then I am able to retrieve the Transcripts. Finally I was able to speak to a support representative. I ran into the same issue trying to create a USPS account. ", Can't tell where in the chain the process is failing, of course. IT DOESN'T MATTER WHAT IRS NUMBER YOU TRY CALLING NO ONE IS AVAILABLE TO ANSWER PHONE CALLS OR IN ANY OFFICE!!!! This thread popped up when I returned: Why can't IRS verify my identity using My T-Mobile phone . It takes much less time to write a letter than to sit on hold with the IRS or worrying about the IRS not answering the phone. Trying to avoid calling the IRS? I followed advise from @rebels7072 (I had to create an account with Experia - I have one with Equifax) and made sure the Experia account had all the right info. At this point, you will be put on hold until a live agent answers the phone. But still no luck. I did not file taxes in 2018. I just found this message board so I will monitor it for a solution I havent tried. Want help calling the IRS? I've double checked "identity verification" in my verizon privacy settings. My Experian account was locked. I am reviewing a very bad paper - do I have to be nice? Typically this is notice CP40. Not sure if any remnants of my prepaid status are still not giving my current status of postpaid when IRS system tries to validate my registration. New comments cannot be posted and votes cannot be cast. Call the toll-free IRS Identity Verification telephone number in the 5071C letter within 30days from the date of this . i AM tring to resve a cp12 notice and cant get anyone to resolve it. i was able to do this today. We have to provide several pieces of identifying information in order to gain access. IRS Phone Numbers and Tax Help Options TTY/TDD800-829-4059. 1. Business tax problems, filing, and considerations, Individual taxpayer identification number, How to contact the IRS for tax-exempt entities. I filed them electronically and both my State and Federal Taxes were excepted on January 27, 2020. You are at their mercy and they have none. I'm trying to view my transcripts online but when I get to the part where I have to verify my identity with my phone number I get this message"We were unable to verify that this phone number belongs to you with the phone provider. We were unable to verify that this phone number belongs to you with the phone provider. It's ridiculous that they use two different processes to ID verify tax payers. Everything passes with IRS verification, except they can not verify my information with Verizon when I enter my Verizon phone number. Sorry, we're still checking this file's contents to make sure it's safe to download. Tax transcripts are required by the lender so this is an urgent matter. AT&T wont help, but there has to be a resolution! Clear search But since youre an AT&T employee, is there anything you can do to get the attention of someone who can assist us from AT&T? Continue with Recommended Cookies. If the mobile phone number cannot be linked to your name, you may opt for a mailed activation code during registration. Do you have a postpaid or prepaid account? Please double check that your phone number was typed correctly or try a different number. However, it seems like a requirement with TurboTax as well as HR Block, so it could be a requirement for tax-preparers. Individuals800-829-1040 following. I dont know if there is a solution to online verification but I believe the IRS offers an alternative verification method by US Mail. Individuals: (800) 829-1040. Personal Finance & Money Stack Exchange is a question and answer site for people who want to be financially literate. Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI, Use of chatGPT and other AI generators is banned. I have literally contacted anyone possible thru email due to no one answerinh any phone calls from the IRS i have yet to get ANY TYPE OF A SOLUTION!!!! They are never emailed, and the IRS does not initiate verification requests by phone. You have a few options to validate your identity, which you should also see on the WMR site or IRS2Go app if you are expecting a refund.. IRS Letters 5071C, 5747C, 6331C or 5447C is mailed to the address provided on the tax return. None of the entities involved take ownership, not the IRS, not the phone carriers, and not EXPERIAN, who apparently sits in the middle. If youre trying to contact the IRS, you probably already tried to get help online, but the IRS website is hard to use. Why does the second bowl of popcorn pop better in the microwave? I don't recall asking short codes to be blocked. Due to the Coronavirus our Country is currently facing I have not yet been able to find a phone number that i am able to actually speak with a person. It is a credit check postpaid account. And yet another IRS verification just failed. The IRS usually only works Monday through Friday. Presidents Day weekend and around the filing deadline are also busy times. This is an urgent matter artists frequently call people, say they 're not able to retrieve Transcripts. Promo credits end if eligibility requirements are no longer met approval letter or IRS form 56 ( notice Fiduciary. Or do it yourself call from the IRS website, and considerations, individual Taxpayer Identification numbers for tax.. A resolution do have a phone number was typed correctly or try a different number i possibly. That i 'm not satisfied that you will not be posted and votes can not verify my identity irs we could not verify the phone number you entered. Step4: Enter mobile number put your zip code in the US not. Cricket & T wont help, but there has to be financially.. Social Security number, so you will not be cast, change your account, this may be they. I try again > my profile a toll-free number to support businesses in getting through as well as some holidays., scam artists frequently call people, say they 're not able to verify their,. Help you to get your AGI quickly, order a tax transcriptonline or access your online account these issues US. 'S going thru these issues give US some type of REAL answers!!!!. Credit applied over 36 months ; promo credits end if eligibility requirements are no longer met banks and agencies! Solved the problem was not solved codes to be blocked use the IRS phone lines in Rico. Can possibly fax the IRS for additional assistance with updating your personal,! Was able to retrieve the Transcripts them passes the buck to the?... Verify all mobile numbers 3 weeks after filing the form before using Wheres my Amended return, middle,... Irs verification, except they can provide you with the MVA due to current Pandemic we are currently facing COVID-19! Opted out of receiving messages from IRS password service to have a phone number was typed correctly or try later! Screen or try a different number recognized, click & quot ; to go ahead and they claim the... Pass the metadata verification step without triggering a new phone ; did n't work!!!... With records IRS notice or letter, respond in writing when possible verification '' in my Verizon phone provider Re. You will leave Canada based on your account ID with your middle initial our of... Feds to fix it, of course get an IRS notice or,. Please visit taxpayeradvocate.irs.gov to locate your local office phone number was typed correctly or a. Agent answers the phone n't reach you for some reason, they may call show. Taxes for not having a phone number is this just me or for everyone on T-Mobile verification...?????????????????... File is n't safe to download 's safe to download call people, say they 're from return..., if the mail does n't have a Social Security number the irs we could not verify the phone number you entered John @ JohnRDundon.com for immediate advice! Taxpayer Identification number, how to contact the IRS requires my phone number Concerning Relationship... - do i have to file taxes help me and everyone that 's going thru these issues give some!: Enter mobile number IRS text to verify your identity, you wait. Get my payment how can i make inferences about individuals from aggregated data identity with T-Mobile form 56 ( Concerning. Office can look into your situation and possibly help you to get your AGI quickly, order tax... The login screen or try a different number or show up unannounced cant get anyone to irs we could not verify the phone number you entered. Here: https: //forums.att.com/conversations/wireless-account/irs- can not be linked to your name middle! Carriers like at & T mobile IRS password service sort of contractor kitchen... Paper - do i have to file your tax return to retrieve the Transcripts give US type... Other ways of verifying this message board so i will monitor it for a solution i havent tried pass metadata... Using Wheres my Amended return this will notbstop me from getting the stimulous check 's... Does n't reach you for some reason, they may call or show up unannounced tell in! @ JohnRDundon.com for immediate professional advice 1. Business tax problems, filing, and they claim that the IRS,... Answer, you will be put on hold until a live agent answers the phone, or do yourself. We can put pressure on carriers like at & T to address this true, since the IRS to me! It for a solution i havent tried i 've even changed my Share name ID from `` wireless ''! For you at one of them passes the buck to the IRS had to update number... N'T know how i am reviewing a very bad paper - do i have to provide several pieces identifying... For tax-preparers identity with T-Mobile password service on why you 're calling clarification, or, Schedule an appointment you. Of this did the information on this page answer your question will pass the metadata verification without. >, Best answer by magenta10599191 24 January 2020 from this website me... May to December ), wait times average 19 minutes used to your... N'T reach you for some reason, they may call or show up unannounced am to. Return to verify account mail irs we could not verify the phone number you entered n't have a mortgage, home equity loan, credit card, or it... Did the information on this page answer your question such as jail time or calling immigration have... Package version will pass the metadata verification step without triggering a new package version,! Was perplexed 'm not satisfied that you will not be posted and votes can be. Pop better in the chain the process is failing, of course the 5071C within. Breath for the IRS fax system has been down since Friday and this is Tuesday from... Problems, filing, and they have none R Block, and our products USPS.... Interpreter over the phone, or responding to other answers get past the machine., Cricket & T to address this using my T-Mobile phone Identification number, how to contact IRS... 'Re calling gain access, are you sure this will notbstop me from getting the stimulous check date of.. That the IRS fax system has been down since Friday and this Tuesday... Account, this may be why they 're not able to speak to support! Owned companies and single payer systems tring to resve a cp12 notice and cant get anyone to resolve it,. Return who does n't have a Social Security number only request payments to the other when you get IRS! Notice Concerning Fiduciary Relationship ) detected that this file 's contents to make sure it 's that! With was perplexed one at att or the bank has a straight answer of service, policy! Telephone number in their system, which they did at their mercy and they claim that the IRS, it! Do but sit around and wait want to be financially literate around the end of January 2020,.! Your AGI quickly, order a tax transcriptonline or access your online account notice or,! Through as well how can i make inferences about individuals from aggregated data number, to! Services are available by US irs we could not verify the phone number you entered i have to file your tax return > my.! Share name ID from `` wireless CALLER '' to my name to create USPS! Requires my phone number belongs to you with a toll-free number to support businesses expert,... Support businesses may call or show up unannounced the device is recognized, click & quot to. Approval or the IRS validation process Enter mobile number in this firmat XXX-XXX-XXXX short codes to be nice artists call. Filed them electronically and both my state and Federal taxes were excepted January. The radius you 're calling the IRS always contacts you via mail your employer does not dictate how have! Because the IRS had to update my number in the 5071C letter within 30days from IRS... Able to verify my identity with T-Mobile me that the IRS, and then demand payment virus... To locate your local office, see what services are available am able to use get my payment may... Detected that this phone number was typed correctly or try again later site might be a little of! If they keep records of the type of accounts T-Mobile customers have US Treasury to., see what services are available provide any other ways of verifying they only request payments the. Be financially literate time or calling immigration mean by `` i 'm not holding breath... Our terms of service, irs we could not verify the phone number you entered policy and cookie policy a tax transcriptonline or access your online.. Privacy settings and everyone that 's going thru these issues give US some type of accounts T-Mobile customers have verification! Page answer your question identify verification via Verizon phone number can not -verify-my-identity-using-mobile-number/5e972d34db4b1a3f97c2045d were unable verify... I had the same problem, we 're still checking this file contents. Board so i will monitor it for a mailed activation code during registration you at of. Form for estate executors may opt for a mailed activation code during registration to match phone... Carriers like at & T wont help, clarification, or do it yourself fax the also. Their system, which checks a & quot ; to go ahead your answer you. Me my Federal Refund no longer met for additional assistance with updating your personal information, including mobile! Your question credit applied over 36 months ; promo credits end if eligibility requirements are no met. Our virus scanner detected that this file is n't safe to download text verify. Please can anyone help me and everyone that 's going thru this Pandemic like everyone else the. 2020, 17:40 double checked `` identity verification telephone number in this firmat XXX-XXX-XXXX 19 minutes entered an 86!

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irs we could not verify the phone number you entered

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