richmond water heater error codes

The first thing you can do to get rid of this code is to reset the gas control thermostat. Replace it and this eighty-one flash blinking code will disappear. However, many other potential issues can cause this issue in the water heater. Insure manifold gas pressure is present and within requirement. If that doesnt work, replace it and thatll solve this issue. This can take up to 24 hours. Toggle the ON/OFF switch located on blower assembly to the ON position. Toggle the ON/OFF switch to the ON position. Put the new heating element in place of the old one. All Richmond Water Heater Error Codes, Their Meaning and Fixes Gas water heater The status light indicates the water heater's status/condition depending on the color and blinking pattern: 0 light flashes, no color- Control Off/Pilot Out 1 blue flash- Normal operation 2 red flashes- Thermopile voltage low 4 red flashes- High temperature shutdown The water heater and its gas connections must be leak tested at normal operating pressures before placing it in operation. Chlorinate the water supply to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. Water temperatures above 125oF can cause severe burns or death from scalding. Richmond rmtex-18 E5 Code : r/askaplumber Richmond rmtex-18 E5 Code Hey all, just installed a new tankless water heater and am getting the high flow code of E5 at higher temperature settings and faucet count. The Power Direct Vent is a seal combustion, direct vent water heater that may be installed up to 60 feet away from the homes outside wall. It was pitched to the exterior that ended in a vertical 90 out a wall. When the faucet is closed, the Richmond Tankless Water Heater senses the command, and goes to standby mode. Tighten it firmly and connect it with the wires. To remove/clean the deposits, drain a few quarts of water from the water heaters tank every month. Its about a year old and Ask an Expert Home Improvement Questions HVAC Questions Ask Your Own HVAC Question airheatman, HVAC Technician 19,562 Satisfied Customers Furnace, A/C and heat pump specialist. You need to make sure that all faucets are closed. Observe the safety precautions and call your gas supplier from a neighbors phone. Do not expose the flammable vapor sensor to water, solvents or cleaning agents. Check the gas supply pressure and manifold pressure. Unfortunately, the vapor sensor can also give faulty readings when it goes bad. If there are issues with it or you have a bad pressure switch, youll have to replace it. Make sure you hire a qualified technician to diagnose why it tripped in the first place to avoid injuries in the future. A failing component in the water heater can cause the unit to shut down every time hot water is requested. Heres a quick summary of what causes one flash and their fixes: Its also a very common status light error code in Richmond heaters. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. Turn off all electrical power to the appliance. If theyre clogged up, free them of the obstruction and that should do the trick. Here are the steps to do it: Thatll get the ECO to reset. Verify that the wiring to the pressure switch(es) is connected correctly. How do you reset the gas control valve on a Richmond water heaterSerial #Q511716957Model #6GR40PVE2-40The control valve is Honeywell. Model 6G40PVW-40F. Besides, damaged igniter wire harness and a faulty igniter coil are also responsible for the ignition failure and displaying the error code 11. The Richmond tankless water heater code 29 indicates that the outlet temperature of the heat exchanger is too low. The pilot burner tube might be pinched or clogged, thus preventing the pilot burner from lighting. If you find any debris, your first job is to get it out. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The anode rod should be removed from the water heaters tank annually for inspection and replaced when more than 6 of core wire is exposed at either end of the rod. This monitors the temperature of the heat exchanger and will shut the unit down if it exceeds a safe temperature. The first thing you need to do is to make sure that the pressure switch wiring is okay. Low voltage to the water heater. The burner will be off at this stage. If the pilot wiring is damaged, youll have to replace the pilot assembly. Verify power supply (120 VAC). What is Rheem Tankless Water Heater Code 11. Connect the multimeter leads to the black and yellow wires. To do so, follow the steps below: You should also leak test the factory connections to the Combination Gas Control (Thermostat) after the water heater is placed in operation. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. Examine the entire system, and remove anything blocking the vents. If its outside this range, you can be sure that it has gone bad. 0 light flashes, no color- Control Off/Pilot Out, 5 red flashes- Temperature sensor failure, 7 red flashes- Gas control or valve failure, Check thermopile connector to the Combination Gas Control to make sure that it is properly connected, Check thermopile wires for damage and replace if needed, Pilot recently extinguished and Thermopile is cooling down, Temperature knob recently turned to OFF position, Light the pilot following the proper lighting instructions, Temperature knob recently in pilot position and pilot is lit, Set temperature knob on Combination Gas Control to desired setting. Save my name, email, and website in this browser for the next time I comment. Youll have to replace it if you want a permanent solution. Weve discussed all the common Richmond water heater blinking light codes in this guide. Test and correct. The Richmond tankless water heater code 11 is a sign of ignition issues in the water heater. Make sure youre using the right vent size for your heater for smooth operation. When you see this code, you can be sure that either the FVS has gone bad, its wiring has gone bad, or the gas control has gone bad. The flame has gone out of sequence in this case and it happens when the gas control valve is stuck in the open position. Start by checking the gas pressure with the help of a manometer. Set the thermostat to the desired temperature. Start very cautiously by checking out the area around the FVS and make sure that there are no harmful gases present. Check for correct valve cycling after resetting the valve. You need to be quick with this step and get it done in 30 seconds. You can check it with a multimeter and replace it if it has gone bad. COPYRIGHT 2023. The most common reason behind it is not fully opening the gas shut-off valve. Check the vent and/or combustion air-inlet systems for obstructions. In order to effectively reduce home appliance energy use, conserve more natural resources and generate significant energy cost savings for homeowners, the U.S. Department of Energy (DOE), as part of the National Appliance Energy Conservation Act (NAECA), periodically requires higher energy efficiencies on almost all residential gas, electric, oil and tankless gas water heaters. All Right Reserved by HeaterFixLab. Once confirmed, replace the faulty ignitor coil. As it filters the minerals, the neutralizer can get clogged over time. If doing it doesnt solve the problem or the electrode wasnt dirty in the first place, inspect the pilot tube for dirt. New tankless water heater heater. Replace the flammable vapor sensor with a new one. However, many other potential issues can cause this issue in the water heater. Luckily, you can easily reset it by pressing the red button. The Richmond tankless water heater code 29 indicates that the outlet temperature of the heat exchanger is too low. Slightly depress the gas control knob and turn clockwise to OFF position. If its out of that range, you can conclude that you have a bad thermistor. He has practical skills in fixing smoker & heating appliance issues. When you see this blinking code, you should know that the FVS is beyond resetting at this point. This can happen when there is insufficient gas supply to the tankless unit or a faulty ignitor coil. To adjust the temperature, turn the temperature dial to an initial setting of 120oF. Richmond Water Heater How to & Troubleshooting Guide, Sawyer Mini Water Filter How to & Troubleshooting Guide, Electric RV Water Heater How to & Troubleshooting Guide, Pelican Water Softener How to & Troubleshooting Guide, How to Get Rid of Rotten Egg Smell in Well Water, Alexapure Water Filter Troubleshooting & How to Guide. Communication error or issues with Wi-Fi connectivity. Our comprehensive Rheem Water Heater error code guide will explain common issues,. This saves space and the cost of venting. Pay close attention to the status light to figure out whats wrong. Increase supply voltage to rated voltage. To resolve the issue, try the following steps: It indicates that the flame signal sensed out of proper sequence. For a power vent water heater, follow these operating instructions below: The temperature of the water in the heater can be set/ adjusted by setting the temperature knob on the front of the Combination Gas Control (Thermostat). You need to adjust the manifold pressure to fix this issue. It leads to an overall weak flame and you cant get to your desired temperature. If youve followed this guide so far and checked the other components, chances are that you have a faulty PCB. William is the founder of Fireplacehubs.com. So, lets get started. Otherwise, it can freeze on the exterior walls in cold weather. Lets dive in! Heres a quick glance at these blinking codes and their solutions: If the LED light in the heater stays solid red, it usually means one of these issues: The way to fix this code depends on the reason that triggered it in the first place. The next thing to check is whether the Wi-Fi is connected. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode. A circuit-style safety switch is also found near or on the thermostat on some electric water heaters. It is caused by a combustible gas, such as gasoline detected near the appliance, or a failed sensor. All you have to do is to replace the thermostat and the blinking codes will go away. I lowered my temperature dial and it lasted 4-5 days instead of 1-2. This problem has a very specific solution you have to replace the thermostat. Hold down both COOLER and HOTTER temperature adjustment buttons at the same time for one second to Wake up the temperature indicators. All Plumbers are screened, licensed, and insured. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. The gas pressure to your water heater should range between 1.2- 3.5Kpa Error Code 11 Error Code 11 indicates an "ignition failure." Unfortunately, many things can cause an ignition failure. If theres a water leak, inspect its source and use the 24-hour override feature to stop the alarm from ringing. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . This error code shows up when your Richmond Power Vent water heater has an ignition failure or lockout. If the above checks out and the water heater is still not heating, check the combination gas control (thermostat) setting. Condensation. Check that the water heater is securely connected to earth ground. Check the outdoor combustion air-inlet and vent terminals to make sure that there are no obstructions, and that there is no damage nearby caused by condensate. Secondly, seeing the status light alternate between bright and dim also indicates that there are no issues. Call your gas utility company to make sure that they are providing enough pressure to run your water heater properly. If its not working, you should always get it fixed as soon as you can to avoid issues with your heater further down the line. Turn the gas control knob counter-clockwise to the PILOT position. Allow several gallons to flush through the discharge line to an open drain. Since the thermal well is at fault here, start by checking the wiring. Press and release each of the buttons once. The result is that many Richmond water heaters are up to 2 smaller than competitive models. Start by making sure that the pressure wiring is okay and the hose is not bent out of shape. Then, wait for 10 seconds and turn the heater back on. However, if theres water, youll have to identify the source of the leak and fix it. Disconnect the PCB from the multi-pin connectors. Heres how you can deal with the eight-three flashes in short: This blinking light code represents a problem with the gas valve. Rheem fault code 05 - Indicates imperfect combustion. No, the direct ignition sends a spark to the main burner when hot water flow is detected. Reset the breaker and try using it on a lower setting. But the codes in the electrical units are a little different and you need to fix them differently. Toggle the ON/OFF switch located on the lower assembly to the OFF position. Depress the COOLER button until only the WARM indicator light is lit. The most common reason behind it is a clogged neutralizer. It can be fixed by making sure that the sensor is plugged in or by replacing it. A Richmond tankless water heater has no standing pilot light, no stand by loss, and the burners modulate to maintain maximum efficiency. Then, reach out to your electric utility company to know what voltage youre getting. If your thermistor is working properly, the resistance in the multimeter should read within the range of 4,000 to 10,000 Ohms. Put the new PCB in place of the old one, connect it to the multi-pin connectors, and tighten the screws to secure its position. Due to improper installation or cracks in the air intake system, dirt can get into the air intake system. Here are the trouble shooting steps: Gas supply is off or too low of pressure to operate. When the pilot flame is lost, youll get this error code. Corporate Office: 1100 Abernathy Road, Suite 1700 It's a common error code that pops up in these heaters and the main reason behind it is carbon buildup on flame rods. Reverse-engineer the steps above and complete the installation. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. The new generation Tankless Technology Water Heater from Richmond only heats water on demand. Another common reason behind your Richmond tankless water heater showing error code 29 is a defective Printed Circuit Board. Otherwise, the heating element may go bad one more time. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). Heres how you can deal with the four flashes blinking code and fix it: This status light code indicates that the system is in a lockout or the flame is out of sequence. Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. Heres how you can get rid of the six-four flashes issue in short: This status blinking light code appears frequently in Richmond water heaters and it means that the flammable vapor sensor has locked out. You need to examine your gas supply. When a heater trips the circuit breaker, the first thing to check is whether the heater is set to the highest setting. All Rights Reserved Contact customer support if you feel overwhelmed by the job and need expert guidance. If that solves the issue, youre good to go. One Flash, Three Seconds Pause This status light blinking code indicates a low flame signal issue. Get a multimer and set it to read the resistance in Ohms. Replace the combination gas control (thermostat). The line of this condensate trap should be different from the one you use for your water heater. It also has a first-year in-home labor warranty. Blocked vent system- Have a qualified service technician evaluate vent system for blockage. If that doesnt work out, I bet you have a bad pressure switch and youll have to replace it. If the neutralizer in your heater is clogged, the first thing you can try is to clean it. The Richmond water heater blinking light codes range from one to eight flashes. Drain a few quarts of water from the water heaters tank every month to clean the tank of deposits. The only additional thing you need to be on the lookout for is whether theres too much wind at the vent termination. There is a condensate drain in your Richmond encore tankless water heater that helps remove the harmful condensate from the heater. COPYRIGHT 2023. Leaking or open hot water faucets could also be the reason you are not getting hot water. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. Wait 5 minutes to clear out any gas. To fix the issue, try the following troubleshooting steps: This error code indicates that there is a problem with the internal circuit. Resetting the FVS on Richmond water heaters is pretty easy. Reset the control using the ON/OFF switch on the gas control valve. There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. Leave a comment if you have any more questions about Richmond water heaters. An error code 13 only displays on indoor Rheem systems. Turn off or remove circulation pumps. Heres how to do it: You can easily reset the FVS this way. There is a fault with your thermal wall if this error code is showing up. There are many descaling or flushing kits that you can find in the market to clean your heat exchanger. Visually inspect the hot surface ignitor and main burner periodically. But some of the minerals go right past it and when a long period of time has passed, it amounts to a lot of scale build-up in the heat exchanger. When the heat exchanger gets dirty, it loses its ability to heat the water. Defective Blower Motor. Make sure the vent connector from the draft hood to the chimney is properly positioned and securely attached. An example of data being processed may be a unique identifier stored in a cookie. Open the drain. Below are some maintenance tips to consider: Pelican offers two types of water treatment systems for hard water: Advantage Series Salt Water Softeners and NaturSoft Water Softener, Good clean well water shouldnt smell any different from your municipal water. Plus, they can be installed in locations where a storage water heater may not fit. A thermal well defect, a gas control fault, or a tank that isnt filled with water are all possible causes of this error code. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_5',113,'0','1'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0_1');.large-mobile-banner-1-multi-113{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Put the insulation and cover back in their places. The red light blinking five times on your Richmond electric water heater includes issues like a stuck relay on the upper or lower thermistor, conversion error, and failure of the upper thermistor. Pinched or clogged pilot burner tube- You need to clean, repair or replace the pilot burner. A water heaters tank can act as a settling basin for solids suspended in the water. It makes sure that the heat exchanger doesnt get too hot as that can damage the entire heater. Clean it and see if that works. You need to replace it. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . If you dont have it, get it checked by an expert. CaCO3 (calcium carbonate) is present in the neutralizer. Richmond Water Heater Gas Valve Problems [Why + How To Fix], Richmond Gas Water Heater Troubleshooting [A Complete Guide], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix], Richmond Tankless Water Heater Code 12 [Why+ How To Fix]. Inspect the gas venting system and the chimney. We also have a standing pilot Direct Vent that will vent up to 4 feet from the outside wall. However, if you have a faulty FVS, it can get tripped again. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! Otherwise, youll have to inspect the wiring of both the heating elements and see if they have been reversed and connect that. Copyright 2004 - The air intake filter can also get clogged and block the free flow of air. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. To fix this issue, the first thing to do is to ensure that the gas pressure is appropriate for your unit. If there are bubbles, this indicates a gas leak that must be corrected. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. I'm no expert but I thought maybe there was buildup in the flame sensor, so I took the assembly out. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Measure the readings given by the multimeter. Low- Represents an approximate water temperature of 91, Hot- Represents an approximate water temperature of 125, A- Represents an approximate water temperature of 130, B- Represents an approximate water temperature of 140, C- Represents an approximate water temperature of 150, Very Hot- Represents an approximate water temperature of 155. FVIR stands for Flammable Vapor Ignition Resistant. You need to replace the PCB to get rid of the error code when it goes bad. Remove it from its bracket and disconnect it from the wiring harness attached to it. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. Get FREE quotes from licensed Plumbers in your area today. Messed with the power vent as well, and replaced the gas control valve. The most common reason behind it is issues related to the gas supply. Vent obstruction or poor installation, switch tube obstruction, broken switch, blower failure, blower temperature switch open, or strong wind at vent termination are all reasons for this error. This is an exclusive feature of the Richmond tankless water heaters. The Rheem Tankless Water Heater Error Code 12 is a common error code that shows up on both Rheem and Richmond tankless water heaters. Richmond tankless gas water heaters are more energy efficient than conventional water heaters, because the tankless models eliminate the need for reheating stored water. Hope this helps. A conventional tank-style water heater stores hot water, and heats the water 24/7, whether you use it or not. It indicates a problem with the flame rod resulting in improper or poor combustion. Inspect the air intake system and see if theres any blockage. It could be a minor problem like a blown fuse or tripped circuit breaker if your electric water heater isnt producing hot water. Now, its time to bring in an expert. In this section, well explore the meaning of the most common error codes and their easy fixes in detail. Otherwise, the lower thermistor itself has gone bad. To resolve this issue, check the exhaust venting and air intake. Ensure that the wiring of the pressure switch is done correctly. - I stated that my pressure was fine because my range was functioning perfectly and it is on the same shutoff valve as my water heater. If the blower still fails to operate and you get the blinking code, then replace the blower. Clear the air intake free from any debris. First things first check the gas supply. Error code 12 represents a low flame signal. To change the temperature setting, follow the instructions below: The reference mark indicated by up arrow on the rim of the temperature dial, represents an approximate water temperature of 120oF. Read our practical and simple Richmond Power Vent water heater error code troubleshooting guide and instantly get your heater running smoothly again. The first one is when you see the status light do a short flash every four seconds. If that doesnt work, you have a faulty lower thermistor, and replacing it is the only solution in that case. Once you take the neutralizer out, you can inspect its condition. Theres not much you can do about a bad thermistor except to replace it. Water leakage and water touching the wick or rope sensor. The next thing you should do is to try and identify whats causing dirt to get into the air intake. Manage Settings The sensing burner is a device that detects incomplete combustion during operation of the water heater. Faulty ODS Thermocouple. If it goes out, repeat steps 3 to 9. Low gas pressure could also be the cause of the problem. You will thus need to set the desired water temperature. Do not open the inner door of the appliance and try to light the burner by hand. Thanks in advance, James --- Jadnashua Following this guide will help you narrow down the issues and get to a solution quickly. The pilot burner should be cleaned or replaced in this case. Without further ado, lets dive right in! An ANSI (American National Standards Institute) standard went into effect in July 2003 that will prevent a water heater from igniting flammable vapors outside the combustion chamber. In most Richmond tankless units, the condensate drain is located on one side. Thatll solve this issue. Restriction of the pilot tube, carbon buildup on the electrode, damage to the pilot wire, or a lack of gas supply are usually the cause of this error code flashing on your heaters screen. Start by replacing the sensor and the wiring. Turn off the power to the water heater for 10 seconds and then back on. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . If the status light continues to blink, then youll have to replace the pilot assembly as there are issues with it. What is the Richmond Hybrid Electric Heat Pump Water Heater all about? A low voltage supply may also be the reason behind your problem. The most common reason behind it is a clogged neutralizer. Its usually caused by a faulty thermostat which causes the burner valve or pilot to not open. Richmond Power Vent Water Heater Error Codes [7 Easy Solutions]. Heres a quick look at solving issues related to six-one flashes: This error code indicates that the Recycle limit is reached with the pressure switch opened. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. If thats not it, theres a strong chance that theres dirt build-up on the pilot tube. You can also clean the burner by scrubbing with mild detergent. Test the blower first before replacement. Verify that the wiring to the pressure switch(es) is correct. Its located right at the bottom of the unit. More often than not, this issue is caused by carbon deposits on the electrode. A rotten egg smell (people who know how, Alexapure Water filter is the ultimate solution for all your water filtration needs. The Combination Gas Control comes set at its lowest setting for safety purposes. If you dont feel comfortable taking on the task yourself, you can always hire a qualified technician to do it for you. The Richmond tankless water heater code 13 refers to poor combustion. Allow the tank to fill with water before you turn the power of the water heater. From . Open a hot water faucet or lift the handle on the relief valve to admit air to the tank. This alert or error message will pop up on the display due to insufficient or restricted gas flow, and defective gas solenoid valves. To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. Keeping your water heater properly maintained helps ensure it operates smoothly and efficiently, it is free of problems, and serves you for many years. Unfortunately, thermistors are prone to failing. Then select Once for Hot Water, and select Twice for Heating. They usually contain things like a circulation pump, cleaning solutions, buckets, and hoses. In case the error persists, you may need to replace the pilot assembly. Richmond urged the ANSI standards be reviewed. However, this issue can also be the result of the ECO getting tripped. : you can inspect its source and use the 24-hour override feature to the... Yourself, you can always hire a qualified technician to do it: thatll the. Buckets, and defective gas solenoid valves inspect its condition it done 30... A faulty FVS, it can be sure that the sensor is plugged in by. Harmful condensate from the water heater market to clean, repair or replace the thermostat the. Get into the air intake filter can also get clogged over time cracks in the first thing you to. Thermal well is at fault here, start by making sure that it has gone bad should the. Do not open the inner door of the most common error code when goes. Aim is to help his readers to fix the issue, try these troubleshooting:. Temperatures above 125oF can cause severe burns or death from scalding water leakage and water touching the wick rope... Youre using the ON/OFF switch located on the display due to insufficient or restricted gas,! Element may go bad one more time error code indicates a low voltage may. Using it on a Richmond water heater is securely connected to earth ground of that range, you try. Are closed minerals, the first one is when you see the status light do short. Smooth operation ( people who know how, Alexapure water filter is the Richmond tankless water heater stores water! The main burner when hot water is requested is working properly, the ignition... Pressure is appropriate for your unit trouble shooting steps: this blinking light in. Cause the unit resolve the issue, youre good to go will disappear when hot,. Printed circuit Board WARM indicator light is lit little different and you cant get to a solution.... Fix this issue in the future their places the condensate drain is located on the exterior that ended a... Tripped circuit breaker if your thermistor is working properly, the Richmond Hybrid electric Pump... Harmful condensate from the draft hood to the status light blinking code then... Heater can cause severe burns or death from scalding comes set at its lowest setting by turning the thermostat to! Pilot to not open will help you narrow down the issues with it when your tankless... First thing to check is whether richmond water heater error codes Wi-Fi is connected fill with before! Code, you may need to make sure that the gas control valve to get it out vent.! By carbon deposits on the thermostat dial clockwise until it stops insufficient gas supply is off or too of. From its bracket and disconnect it from the one you use for your is. Your problem than competitive models a vertical 90 out a wall if the still! The wiring harness attached to it a little different and you cant to! Is an exclusive feature of the error code that shows up on both Rheem and Richmond tankless water for!, which didnt allow easy comparison is lost, youll have to the. Faucet or lift the handle on the task yourself, you should know that the to! Common reason behind your problem additional thing you should do the trick it to the. Customer support if you feel overwhelmed by the job and need expert guidance a qualified technician! A hot water, solvents or cleaning agents around the FVS is beyond resetting at this.. Guide so far and checked the other components, chances are that you have a faulty ignitor coil clogged. Have a faulty igniter coil are also responsible for the ignition failure and the! 24-Hour override feature to stop the alarm from ringing will shut the unit down if it goes,. Have to replace the pilot wiring is okay control using the right vent size for your unit tank every.! Observe the safety precautions and call your gas utility company to make sure the vent.! Is working properly, the heating richmond water heater error codes in place of the heat exchanger doesnt get hot! Open position Power of the Richmond tankless water heater code 13 only displays on indoor Rheem.... Opening the gas control ( thermostat ) setting Pump, cleaning Solutions, buckets, and.. In advance, James -- - Jadnashua following this guide so far and checked the other components chances... Easy comparison on demand blocked vent system- have a standing pilot light, no stand loss! In the future not fully opening the gas shut-off valve by pressing the red.. Ended in a vertical 90 out a wall shooting steps: this code... Light code represents a problem with the main burner when hot water will pop up on both Rheem Richmond. Tank to fill with water before you turn the temperature dial and it happens when the heat exchanger too... My temperature dial to an initial setting of 120oF an exclusive feature of the Richmond tankless water can! To earth ground you should do the trick one second to Wake up the temperature, turn heater... Feature to stop the alarm from ringing clockwise to off position cold weather this step and get out... Common error code 12 is a problem with the flame has gone bad one second to up. Dangerous hydrogen gas one to eight flashes or poor combustion there are no harmful gases.. Desired water temperature very cautiously by checking the gas control valve use it or not you narrow the! It if it goes bad youre using the right vent size for your heater for 10 seconds and turn temperature. Whether the heater back on switch is also found near or on the gas control thermostat in this case it... Or error message will pop up on both Rheem and Richmond tankless water heater pressing red. System and see richmond water heater error codes theres water, youll have to replace the.! That ended in a cookie are up to 2 smaller than competitive.. The tank to fill with water before you turn the temperature, turn the temperature, turn the Power the... Overwhelmed by the job and need expert guidance and a faulty FVS, it be... Or lift the handle on the display due to improper installation or cracks the... Of deposits quick with this step and get to a solution richmond water heater error codes was to. Clean your heat exchanger doesnt get too hot as that can damage the entire system, dirt get... Safety purposes an error richmond water heater error codes the market to clean, repair or the! In fact, his aim is to reset Pause this status light continues to blink then! For smooth operation take the neutralizer can get into the air intake go away your thermistor working! Quotes from licensed Plumbers in your Richmond Power vent as well, and replacing it behind it is not out! Water faucets could also be the reason behind your Richmond tankless water heaters tank every month responsible for the time. Indicates a low flame signal sensed out of proper sequence this monitors the of. The pilot burner from lighting damage the entire heater Rheem systems things like a fuse... Allow the tank of deposits drain a few quarts of water from the water 24/7, you... The Wi-Fi is connected correctly disconnect it from its bracket and disconnect it from its bracket and disconnect from... It loses its ability to heat the water heater code 11 is a defective Printed circuit.! Gas supply is off or too low are that you can be installed in locations where a water! Behind it is issues related to the pressure switch, youll get this code. A heater trips the circuit breaker if your electric utility company to make sure that the wiring of the.... Youre good to go if it goes bad sight glass, inspect its source and the. Get this error code 13 refers to poor combustion source of the old,... It by pressing the red button sign of ignition issues in the water heater has ignition... Stop the alarm from ringing to insufficient or restricted gas flow, and hoses due to improper installation cracks... From one to eight flashes to stop the alarm from ringing many descaling or flushing kits you... Blower assembly to the pressure switch is done correctly leads to an open drain feel overwhelmed by the and! To remove/clean the deposits, drain a few quarts of water from wiring... Coil are also responsible for the ignition failure and displaying the error code when it goes bad detected the. Easily reset the gas pressure is present and within requirement get to your desired.! Is a defective Printed circuit Board vent system for blockage richmond water heater error codes the harmful condensate from the draft hood the. Signal issue 12 is a problem with the eight-three flashes in short: this indicates an error code only... As a settling basin for solids suspended in the water heater blinking codes... Igniter wire harness and a faulty lower thermistor, and insured next thing to check is whether the heater securely! The chimney is properly positioned and securely attached name, email, defective... Exterior walls in cold weather here, start by checking the gas valve. Code will disappear common issues, of dangerous hydrogen gas check is whether theres too much wind at same. Igniter wire harness and a faulty igniter coil are also responsible for next... Okay and the burners modulate to maintain maximum efficiency monitors the temperature of the appliance, a! Modulate to maintain maximum efficiency can happen when there is a fault with your wall! Done in 30 seconds system, dirt can get into the air intake system and. System and see if they have been reversed and connect it with the of.

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